Privacy Policy

Effective Date: July 19, 2026

Welcome to Restie Besties! Your privacy is important to us. This Privacy Policy explains how Restie Besties ("we," "our," or "us") collects, uses, stores, and protects your personal information when you visit our website, purchase products or digital content, enroll in educational programs, or otherwise interact with our services.

We are committed to handling your personal information responsibly and in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

Name
Email address
Billing address
Shipping address
Telephone number (if provided)
Payment information (processed securely by our payment provider—we do not store full credit card numbers)

Order Information

When you purchase from our shop, we collect information related to your order, including:

Products purchased
Digital downloads purchased
Self-paced educational programs purchased
Order history
Transaction details

Account Information

If you create an account, we may store:

Username
Password (encrypted)
Course progress
Download history
Purchase history

Website Usage Information

We may automatically collect technical information such as:

IP address
Browser type
Device information
Pages visited
Time spent on pages
Referral source
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process orders
Deliver physical products
Provide access to digital downloads and educational video programs
Process payments
Communicate about your orders
Respond to customer service inquiries
Improve our website and services
Send newsletters and promotional emails (only if you have opted in)
Comply with legal obligations

3. Educational Content Disclaimer

Restie Besties provides educational information, digital resources, and self-guided learning programs intended to support healthy oral habits and awareness.

Our educational content is not intended to diagnose, treat, or replace individualized advice from a qualified healthcare professional. Participation in our programs does not establish a healthcare provider-patient relationship.

4. Payment Processing

Payments are securely processed through trusted third-party payment providers. We do not store or have access to your complete credit card information.

Please refer to your payment provider's privacy policy for additional information regarding how your payment information is handled.

5. Email Communications

If you choose to subscribe to our email list, we may send:

Educational content
Product announcements
Promotions
Special offers
Updates about Restie Besties

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

6. Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic
Improve user experience
Measure marketing performance

Most browsers allow you to disable cookies; however, doing so may affect certain website features.

7. Sharing Your Information

We do not sell your personal information.

We may share information only with trusted third parties necessary to operate our business, including:

Payment processors
Shipping providers
Website hosting services
Email marketing providers
Course hosting platforms
Analytics providers

These service providers are only given the information necessary to perform their services.

We may also disclose information if required by law.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no online system can be guaranteed to be completely secure, we take commercially reasonable steps to protect your information.

9. Data Retention

We retain personal information only for as long as necessary to:

Complete your transactions
Maintain required business records
Comply with legal obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

10. Your Privacy Rights

Subject to applicable Canadian law, you may request to:

Access your personal information
Correct inaccurate information
Withdraw consent (where applicable)
Request deletion of information where legally permitted

To make a privacy request, please contact us using the information below.

11. Children's Privacy

Restie Besties creates products and educational resources intended to be used by parents and caregivers with children.

Our website is intended for adults making purchasing decisions. We do not knowingly collect personal information directly from children under the age of 13 without appropriate parental involvement.

12. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

We encourage you to review their privacy policies before providing personal information.

13. International Visitors

If you access our website from outside Canada, you understand that your information may be processed and stored in Canada or in other jurisdictions where our service providers operate.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The revised version will be posted on this page with an updated Effective Date.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Restie Besties

Email: hellorestiebesties@gmail.com

Website: www.restiebesties.store

If you have unresolved concerns about our handling of your personal information, you may contact the Office of the Privacy Commissioner of Canada.